Service Order: SO-001

Repair
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Order Information

Order Date: 11/20/2025

Expected Completion: 12/15/2025

Quote Expiration: 1/4/2026

Priority: High

PO Number: PO12345

Ordered By: John Smith

Entered By: Sarah Jones

Customer ID: 1001

Customer Information

Bill To

Acme Corporation

123 Main Street

Suite 400

Springfield, IL 62701

USA

Phone: (555) 123-4567

Ship To

Acme Corporation

123 Main Street

Suite 400

Springfield, IL 62701

USA

Phone: (555) 123-4567

Service Items
PRINTER-001 - HP LaserJet Pro M404dn

Estimated Value: $350.00

Item Details

Serial Number: SN12345678

Make: HP

Model: M404dn

In House: Yes

Meter Value: 12345

Contract Details

Contract: Premium Service Contract

Contract PO: CPC-789

Description

Paper feed issue, occasional paper jams

Labor

Technician Description Hours Worked Hours Charged Rate Price
Alex Rodriguez Diagnostic and assessment 1.5 2.0 $85.00 $170.00
Alex Rodriguez Repair and part replacement 1.0 1.0 $85.00 $85.00

Parts

Part # Description Quantity Disposition Unit Price Price
PART-001 Paper Feed Assembly 1 Replace $75.00 $75.00
PART-002 Roller Kit 2 Replace $25.00 $50.00
Total:
$380.00